Multilingual Solutions for a Multicultural Population
iTi’s language services have been used by many government agencies since our inception in 1986. Local municipalities and state and federal agencies across the nation rely on iTi around the clock, every day of the year to assist in overcoming language barriers in more than 200 languages.
We understand that every government agency is unique, with its own set of challenges, which is why we develop custom multicultural language solutions to support your team with any communication challenge that comes your way. We bridge the gap between language and culture to help you do your best job possible.
To learn more about our Federal Government agency or State and Local Government services, click below.
Government Language Services Include:
iTi supports government agencies in a variety of settings:
- Case reviews
- Courtroom interpretation
- Emergency services
- Home visits
- Language access plan development
- Marketing collateral
- Phone calls
- Public events
- Public health
- Public outreach
- Visits to correctional facilities
- Social services
- Training events
- Public warnings, notices, signage
- Wire taps
The CDC has released over $42 billion in COVID-19 response funding, distributed to state and local health departments. Language services for schools and local communities are included in the eligible expenditures for these funds.
iTi has assisted school systems and health departments with Document Translation for informational materials about testing, vaccination, safety protocols, schedules and more. We’ve also provided In-Person Interpreting at testing and vaccination sites, including ASL Interpreting. iTi has state contracts in Connecticut, Massachusetts, New Jersey and Rhode Island and is a preferred language services provider for other states.
Government agencies handle highly sensitive information. Our team is trained extensively on the importance of confidentiality and our secure server room ensures that your documents are safe. We understand the importance of privacy when working with the government. You can feel satisfied knowing that your information is safe with team iTi.
ISO 9001:2015 Certified
iTi became ISO certified in 2015. Our Quality Management System ensures you receive consistent, accurate services and on time delivery each and every time. We monitor each translation project closely and log any causes for corrective action or continuous improvement. Likewise, all feedback from interpreting assignments are logged for either corrective action or continuous improvement.
iTi strives for 100% client satisfaction with every client. Our Quality Assurance practices have allowed us to monitor and manage all accounts. This proven Quality Assurance Plan is the key to our superior customer service.
We are committed to providing the best quality language services possible to every single client. When you work with team iTi, you can expect personal service with a smile, rapid response time, and custom solutions to fit your organization’s needs. Give us a call today and discover the iTi difference for yourself!