Multilingual Solutions for a Multicultural Population
iTi’s language services have been used by many government agencies since our inception in 1986. Local municipalities and state and federal agencies across the nation rely on iTi around the clock, every day of the year to assist in overcoming language barriers in more than 200 languages.
We understand that every government agency is unique, with its own set of challenges, which is why we develop custom multicultural language solutions to support your team with any communication challenge that comes your way. We bridge the gap between language and culture to help you do your best job possible.
To learn more about our Federal Government agency or State and Local Government services, click below.
Government Language Services Include:
iTi supports government agencies in a variety of settings:
- Case reviews
- Courtroom interpretation
- Emergency services
- Hearings
- Home visits
- Interviews
- Investigations
- Language access plan development
- Marketing collateral
- Phone calls
- Public events
- Public health
- Public outreach
- Visits to correctional facilities
- Social services
- Training events
- Public warnings, notices, signage
- Wire taps
COVID-19 Resources
The CDC has released over $42 billion in COVID-19 response funding, distributed to state and local health departments. Language services for schools and local communities are included in the eligible expenditures for these funds.
iTi has assisted school systems and health departments with Document Translation for informational materials about testing, vaccination, safety protocols, schedules and more. We’ve also provided In-Person Interpreting at testing and vaccination sites, including ASL Interpreting. iTi has state contracts in Connecticut, Massachusetts, New Jersey and Rhode Island and is a preferred language services provider for other states.
Trusted By
Confidentiality
Government agencies handle highly sensitive information. Our team is trained extensively on the importance of confidentiality and our secure server room ensures that your documents are safe. We understand the importance of privacy when working with the government. You can feel satisfied knowing that your information is safe with team iTi.
Â
ISO 9001:2015 Certified
iTi became ISO certified in 2015. Our Quality Management System ensures you receive consistent, accurate services and on time delivery each and every time. We monitor each translation project closely and log any causes for corrective action or continuous improvement. Likewise, all feedback from interpreting assignments are logged for either corrective action or continuous improvement.
iTi strives for 100% client satisfaction with every client. Our Quality Assurance practices have allowed us to monitor and manage all accounts. This proven Quality Assurance Plan is the key to our superior customer service.
iTi Guarantee
We are committed to providing the best quality language services possible to every single client. When you work with team iTi, you can expect personal service with a smile, rapid response time, and custom solutions to fit your organization’s needs. Give us a call today and discover the iTi difference for yourself!
George Quinn – Sperry Rail
I just want to let you know Mrs. Gaztambide was wonderful to work with yesterday! The employees felt very comfortable with her translating and she made a real connection with them. I would highly recommend her services and will certainly keep her name on file for future reference.
Lara Siopis, Innovation Catalyst | Innovation & Research – UTC Climate, Controls & Security
I wanted to thank you for the great work that iTi has done for us over the past few weeks. Everyone we encountered in your company was helpful and we appreciate how you and your team were able to quickly engage in this work, both administratively and on the actual project.
Christopher Adams, Director of Marketing – FIBA Technologies – Millbury, Massachusetts
I wanted to express our gratitude to iTi for having sent Mr. Lee to us to perform translation services during our factory audit by three technically astute, Korean auditors. The Koreans and all FIBA personnel were equally comfortable with the communication skills of Mr. Lee. His friendly manner, technical knowledge, and mastery of both English and Korean made the 4-day process go very smoothly.
Comptroller – Unholtz, Dickie Corp
Ms. Yoo worked with us for two days, under very short notice, to interpret training on very technical equipment for two Korean customers. Her interpreting skills were more than capable for the assignment – both technically and personally. More importantly, she went above and beyond by assisting us with travel arrangements for the customers.
Laura Sprague, Human Resources Manager, Greenstar – NA, TX
iTi has been our one stop translation solution since 2006. The friendly staff is always ready to assist us in managing not only our translation projects, but our interpreting needs as well. The translation service we receive is always accurate and on time. They are friendly, efficient, and just a delight to deal with!
Tony Martin, Procurement, Airbus Defense and Space
We really appreciate the continued support and rapid turnaround times. This has been the most pleasant experience working with a translation company and we greatly appreciate it!