What are the benefits of
 professional document translation

The benefits of professional document translation services are vast. All iTi translators, proofreaders, and editors are native speakers who understand the complexities of language. We produce accurate, professional translations that you can trust reflect the original document in content, tone, style, and format. Working with a translation services agency on a consistent basis allows you to build a relationship with the company. The better your translation agency understands your organization and its goals, the better product they will provide.

When you work with iTi, you are assigned a dedicated Account Manager and Project Management team. We value our client relationships and strive to get to know your business on a personal level. This allows our team to best serve you by being able to assign the best suited team of translators, editors, and proofreaders.

Technology and Translation

To ensure consistency and accuracy over time, iTi’s document translation services department utilizes various types of technology such as translation management software (TMS). TMS enables our team to effectively manage terminology for each client to produce high quality translations. Click here to learn more about iTi’s Terminology Management
Translation is complex and there is rarely a one-size-fits-all solution which is why we offer a range of services. To learn more about the different types of translation services we offer, click any of the links below. Our team will work closely with you to determine the best solution


The privacy and confidentiality of our clients’ projects is a top priority for our translation team. We have numerous safeguards in place to ensure full confidentiality of every document we handle.

  • Encrypted email to protect information discussed in the body of the email as well as attached documents.
  • Non-disclosure agreements (NDA): we frequently put NDAs in place with clients.
  • Secure and fully encrypted portal to send documents and packages outside of email.
  • On-site secure data center up to Department of Defense specifications.
  • Documents never leave our server. Translators translate inside our translation management system so your documents will always remain secure.
  • All translators sign confidentiality agreements and undergo background checks and never discuss any work with anyone but iTi’s team.

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Timeliness for all clients’ needs

We pride ourselves on our responsiveness and personal service to all clients’ needs. Every client is assigned a dedicated Account Manager so you’ll never have to worry about being bounced around between customer service representatives. Our professional translation Project Managers are also dedicated to clients and available for any project specific questions.

No matter your timeline, we never miss a deadline! In a rush? Give us a call, we’ll make it happen without sacrificing the quality our clients are accustomed to.

document translation services steps icon - file transfer
document translation services steps icon- quote confirmation
document translation services process

File transfer

Submit your files and any special instructions.

Quote confirmation

We review the files, discuss special details with the client, and confirm the cost and timeframe.

Translation process

Every document translation is meticulously overseen by a Project Manager and goes through multiple round of quality assurance checks.

How do I request a document translation?

Our professional project managers and account managers are available 24/7 for document translation services requests.

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What is document translation & who uses it?

Document translation is the process of converting written text from one language into another. We translate over 250 languages into English, from English, and from a variety of other language combinations depending on the scope of work. Whether you need to translate a document from English to Spanish, or have a user’s manual translated from Japanese into English, iTi has your back.

document translation services iTi quality assurance steps

Even companies and organizations that don’t work internationally have a frequent need for professional document translation services due to the increasing population of non-English speakers within the United States. Considering the diversity of languages used worldwide, a plethora of industries frequently use our translation services including:

What types of documents need translation?

Depending on the industry in which you operate, any number of documents and content can require translation. Regulated industries such as healthcare, government, and legal are required by law to translate a number of documents such as legal forms, waivers, outreach material, contracts, and notices.

Brochures, website content, and various marketing materials are also types of documents we commonly translate every day across many industries.

Corporations that operate across multiple countries have a sharp focus on translating internal communication materials so all employees receive equal training and management. Emails, meeting notes, training materials, safety materials, and HR documents are a few materials that help these types of organizations run smoothly and efficiently. We also translate:

document translation services
  • Contracts
  • Waivers
  • Presentations
  • Brochures
  • Blueprints
  • Website content
  • Blog posts & various articles
  • IRB paperwork
  • Hospital forms
  • HR manuals
  • Employee handbooks
  • Technical manuals
  • Packaging
  • Public outreach documents
  • Personal documents
  • TerpiiNormal
Translation and Interpreting in over 250 languages
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Language service provider with over 10,000 linguists

iTi Guarantee

Quality Control Process

We proudly hold a number of quality certifications including ISO 9001:2015 and ASTM F-3130. ISO is an international standard that monitors quality management and continuous improvement. ASTM is a quality certification specific to the language services industry which evaluates the entirety of a business from financial to operational health

Our onboarding process through rigorous linguistic validation is strict and thorough.

  • All interpreters and translators sign confidentiality agreements and undergo comprehensive background checks so you can feel secure working with them through any type of discussion or meeting.
  • Interpreters and translators are monitored for quality, professionalism, timeliness, and more to ensure our clients receive the highest level of service.

We lead with integrity, adapt to challenges, and follow through with custom solutions. We have the capabilities of a large company with the flexibility of a small one and high standards of service excellence to provide the best language services around.

Learn more about the iTi Guarantee.

World Class NPS Score of 75

How do we know this? We survey clients on a daily basis asking the simple question: How likely are you to recommend our services to a friend or colleague?

Over two years later, still collecting data, we are proud to sport a Net Promoter Score (NPS) in the range of Starbucks (77) and Amazon (69). We love our clients, and clearly they love working with us, too! What are you waiting for?