What Is Video Remote Interpreting (VRI)?
Video remote interpreting (VRI) is a secure and encrypted platform that gives you access to hundreds of professional interpreters in about 30 seconds.
The user-friendly interface offers a wide variety of languages and, once a call is placed, a video chat between clients and interpreters opens. Video remote interpreting technology is the solution you’ve been looking for to bridge the communication gap in a simple, quick, and effective way.
Who Uses Video Remote Interpreting Services?
VRI is wildly popular in the healthcare industry for its convenience and the ability to see the interpreter on the screen. While hospitals and doctors have been using this technology to serve non-English speaking patients for years, it has also gained popularity across a variety of industries for its instantaneous access to ASL and language interpreters such as:
- School systems
- Judicial system
- Manufacturing firms
What Are The Benefits Of Video Remote Interpreting Services?
Video remote interpreting blends the benefits of telephonic and in person interpreting services. Interpreters are available any time of day and the visual aspect puts clients at ease and allows the interpreters to fully grasp the situation they are interpreting for. Great for many types of situations, it is also cost effective to set up. iTi currently offers two types of video remote interpreting services:
While many clients choose to purchase equipment dedicated to video remote interpreting, it is not necessary and you can use what you already have on hand! Give us a call today to learn more about how this popular and accessible service can benefit your organization
How Do I Set Up A VRI Account?
Setting up a video remote interpreting account with iTi is easier than ever! Give us a call for a free consultation with one of our dedicated Account Managers. Our team will assess your organization’s needs and gather information to set up your account.
Once you’re set up, we will work with you and your organization to implement the technology and integrate it into your organization. Our team will coordinate on-site training days to ensure everyone in your organization is educated on how to best utilize the service.