A picture of the back of a woman as she gets ready to present to the team in a conference room

Leadership Team

Francesco Pagano, President of iTi

Francesco drives the company’s growth and strategic direction. With extensive experience in language services, he has expanded iTi’s offerings and upheld its industry leadership. Francesco serves on the Leadership Council for the Association of Language Companies, co-chairs the Language Services Committee with the Connecticut Multicultural Health Partnership, and is a Board member of the Rotary Club of Hartford.

A picture of Francesco Pagano President of iTi
Diana Pagano Leadership 1

Diana Pagano, Executive Vice President

As Executive Vice President, Diana Pagano oversees company sales and operations, ensuring exceptional client service. She is dedicated to fostering a strong company culture and empowering employees to embody iTi’s core values.

Diana joined iTi in 2015 after a successful 13-year real estate career in Arizona and Connecticut, where she consistently ranked in the top 3% of sales and developed a highly praised sales training course. At iTi, she built the sales department from the ground up.

Passionate about training and coaching, Diana believes in the importance of language services in the global economy and envisions significant growth for iTi in the coming years.