Category: OPI-Over The Phone Interpreting

Navigating the World of Language Services: A Comprehensive Guide to LSPs

Navigating the World of Language Services: A Comprehensive Guide to LSPs

May 16, 2024

What is a Language Service Provider (LSP)? In our increasingly interconnected world, the ability to communicate across linguistic barriers is more crucial than ever. This is where Language Service Providers (LSPs) come into play, serving as the vital bridge between languages and cultures. But what exactly is an LSP? The…

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Smiling group of call center representatives, talking over headphones.

Enhancing Call Center Efficiency with Over-the-Phone Interpreting

March 6, 2024

In today’s global marketplace, the ability to communicate effectively with a diverse customer base is not just an advantage—it’s essential. Over-the-phone interpreting (OPI) has emerged as a powerful tool in breaking down language barriers, ensuring that businesses can provide exceptional service to all customers, regardless of their native language. Let’s…

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Over-the-Phone Interpreting: the Most Convenient Language Solution

November 16, 2023

Why Over-the-Phone Interpreting? Depending on which expert study you believe, body language accounts for up to 75% of human communication. That being the case, why would anyone choose to use over-the-phone interpreting (commonly referred to as OPI) as a preferred language service? In-Person Interpreting vs. Remote Professional in-person interpreting is…

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What Type of Interpreting Service Do I Need?

July 5, 2023

You know you need an interpreter, and you have found listings for several companies that provide them. But what type of interpreter service do you need? When you are looking for professional interpreting services, it is helpful to know exactly what to ask for. You will need to determine both…

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Your Language Access Plan: Paving the Way for Equitable Healthcare

June 20, 2023

Language barriers can be a significant challenge in healthcare. Ensuring full language access isn’t just a compliance issue—it’s a fundamental matter of equity, diversity, and inclusivity. Here’s how creating a comprehensive language access plan can transform healthcare experiences for providers and their patients. Benefits of a Full Language Access Plan…

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In-Person Interpreting Vs. Telephone Or Video Interpreting [Infographic]

May 15, 2023

Language services are imperative for businesses today, especially with instant global communication, increased cultural diversity, and cross-border business facilitated by technology. Among different interpretation services, there are three basic types:  In-person or onsite interpreting services, video remote interpreting (VRI) and over-the-phone interpreting (OPI). Each has its own distinct set of…

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FAQ: Language Access Services For Hospitals and Health Systems

February 27, 2023

FAQ -Language Access Services for Healthcare   If you’re looking for healthcare interpreting or translation services, you likely have some questions. Fortunately, as a healthcare interpreting company serving hospitals and healthcare systems for over 35 years, we at Interpreters and Translators, Inc. have heard them all. Below, we’ll answer some…

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