Category: Call Centers

Smiling group of call center representatives, talking over headphones.

Enhancing Call Center Efficiency with Over-the-Phone Interpreting

March 6, 2024

In today’s global marketplace, the ability to communicate effectively with a diverse customer base is not just an advantage—it’s essential. Over-the-phone interpreting (OPI) has emerged as a powerful tool in breaking down language barriers, ensuring that businesses can provide exceptional service to all customers, regardless of their native language. Let’s…

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