Toni Andrews
Speaking your customer’s language isn’t just a courtesy, it’s a competitive advantage. Companies that invest in multilingual marketing and language access are seeing measurable returns in customer acquisition, retention, and revenue growth. But how exactly does language access impact your bottom line? Let’s break it down. Why Multilingual Marketing Matters…
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We’ve all been there. You’re watching a courtroom drama, and the lawyer yells “Objection!” every five seconds. Or a medical show where someone flatlines and the doctor yells “We’re losing him!” while pounding on the chest like it’s a bongo drum. Real professionals cringe—and for good reason. Just like doctors,…
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Recently, we had the pleasure of attending the 2025 MASSBUYS Expo at Gillette Stadium in Foxborough, Massachusetts. This event brought together public purchasing and procurement officials from various government agencies, municipalities, non-profit organizations, and public education institutions. As an authorized provider of language services for the state of Massachusetts, iTi…
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There’s no question: In business, healthcare, and government settings, there is no substitute for a live interpreter. Whether you access them in-person or via a virtual application like over-the-phone (OPI) or video remote interpreting (VRI), a human being with professional interpreter training is always the best option. But what about…
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Professional interpreters are often faced with challenging situations that test their ability to uphold ethical standards. The code of ethics in interpretation serves as a compass, ensuring integrity and professionalism in their services. However, real-world scenarios don’t always present easy choices. Let’s explore the ethical dilemmas for interpreters and ways…
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Technical and scientific documents are typically created by engineers, architects, and other experts in scientific, engineering, manufacturing, and other technical fields. Professional technical translation services can ensure that these documents are accurately translated without losing important details. In this blog post, we will explore some important factors to consider when…
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On March 1, 2025, a significant shift occurred in U.S. language policy. The new Executive Order, titled “Designating English as the Official Language of the United States,” revoked Executive Order 13166. This change has raised many questions about its impact on language access and services for individuals with Limited English…
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Federal education policy sets the framework for how schools operate and provide services. Changes in these policies can affect everything from funding to the roles of Parent-Teacher Partnership (PTP) committees, the administration of 504 plans, and the availability of language services for education. Historically, federal funding has been a critical…
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At Interpreters and Translators, Inc. we love language, travel, and countries. One of our employees has several friends who have visited Vietnam and raved about that country. She couldn’t not resist doing some research of her own and is considering booking her own trip to Vietnam. Here are a few…
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In recent years, the trend of recruiting international players to U.S. sports teams has seen a significant rise. Universities and major leagues alike are increasingly looking beyond domestic borders to find talented athletes who can elevate their teams’ performance. This global recruitment strategy not only enriches the diversity of U.S.…
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