Healthcare Language Services

Elevate your patient experience. We support hospitals and clinics in creating an atmosphere of diversity, equity, and inclusion. 

Achieve language access excellence with:

✔️Better Patient Outcomes

✔️Improved Hospital Ratings

✔️ADA, ACA, HIPAA Compliance

✔️Qualified Medical Interpreters

✔️Bilingual Staff Assessment and Training

Whether you need in-person, over the phone, video interpreting, or medical document translations. iTi has you covered.

Contact iTi today to assist with all your language needs.  Fill out the form and one of our language services experts will be in touch, or call us directly at 860-968-6781.

Your Partners in Compliance

Healthcare Compliant

24/7/365 Availability

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Years of Service

Top-tier Services To Keep You Compliant

Section 557 of the Affordable Care Act (ACA) requires the use of qualified interpreters for healthcare situations. Whether you need in-person interpreting or connecy wth us via video or over the phone, we use only Qualified or Board-Certified medical interpreters for your assignments.

At, iTi, you’ll work with teams of the right linguists, who have expertise in medical and pharmaceutical terminology. They’re versed in both English and your target language to ensure absolute accuracy in your translated documents.

Medical Interpreter Training
To comply with new recommendations from the Joint Commission, in order for your bilingual medical personnel to work with Limited English Proficient (LEP) patients, they must pass a reconized Language Proficiency Assessment (LPA). Not only can iTi administer the LPA, but we can also offer the required training for your bilingual staff to become Qualified Medical Interpreters.

We are committed to maintaining a true partnership with our healthcare clients. We only assign Qualified Medical Interpreters who have completed a nationally recognized course in accordance with the lastest requirements of Section 1557 of the Affordable Care Act (ACA). Our American Sign Language interpreters are RID-certified. All of our linguists adhere to a strict code of ethics and are up to date with HIPAA guidelines, and our security protocols guarantee that our clients’ data remains absolutely secure and confidential.


ISO 9001:2015 Certified
ASTM International - helping our world work better

The iTi Advantage

✔️ Best-in-class customer experience. When you call iTi, you will reach a human not an automated voice system, and we won’t stop until you are 100% satisfied.

✔️ Lightening-fast response. We measure our performance in seconds, not minutes.

✔️ 99% fill rate.

✔️ All your language solutions under one roof. No matter what your language service needs, your dedicated account services representative can handle all your requests.

✔️ Reliable connection, multiple call centers to prevent outages.

✔️ Quality and professional interpreters.

Equipped to Handle All Your Healthcare Language Needs

In-Person Interpreter

A professional interpreter will travel to a location to participate in a three-way conversation with the client and the source language speaker.

Over-the-Phone Interpreter (OPI)

A three-way call between the interpreter, the client, and the source language speaker. It is a convenient and economical option available 24/7/365.

Video Remote Interpreting (VRI)

Video remote interpreting (VRI) is a secure and encrypted platform that gives you access to hundreds of professional interpreters in about 30 seconds.

American Sign Language (ASL) Interpreting

We offer in-person and Video Remote ASL interpreting. Interpreters available 24/7/365.

Get the Right Healthcare Language Services for Your Needs

iTi’s team of dedicated interpreters are available 24/7/365 to help with all of your language needs.